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Downtime
Downtime is used to refer to periods when a system is unavailable. SSG staff usually informs about downtime via Service News.
- Downtimes in DDO
- (Almost) each week on Tuesdays or Wednesdays, DDO servers are restarted. Servers are usually back up within an hour. Regular weekly restart might be canceled if there's a game update.
- Game updates usually take 2-4 hours of downtime. Updates usually also have Release Notes.
- Data center migrations are (fortunately) rare. These downtimes can last a day or more.
- Tips
- Legacy Guild Airship amenities can be missing for one hour after a restart.
- In case of longer and/or unplanned downtimes, SSG may compensate players, often by giving out free stuff, prolonging VIP subscription, prolonging limited time events and similar.